THE IMPACT OF JOB TRAINING ON THE PRODUCTIVITY AND PERFORMANCE OF EMPLOYEES IN SELECTED MEDIA ORGANIZATIONS IN ABUJA

ABSTRACT

Job training remains one of the most potent components of organization success. Employees’ productivity and performance are largely dependent on the nature and form of training received in relation to the organization objective. The aim of this study was to evaluate the impact of job training on the productivity and performance of employees in selected media organizations in Abuja. The methodology utilized in the study was the descriptive survey method. This method helped in the sampling of opinions of populations in their natural environment and to elicit reliable responses. The questionnaire and Key Informant Interview protocol served as instrument for data collection from a sample of two hundred and eighty-two respondents. The Major finding of the study was that most of the respondents see and understand training as a learning process, endeavor or programme. The study also observed that training is effective in improving employee productivity and as such should be a must for organization, including media organizations. The study also found that survey respondents had undertaken trainings previously as determined by the organization and they were satisfied with the outcome of the trainings. The study recommended that for media organizations to be more productive and efficient; seminars and workshops should be organized for the Human Resource department on the importance of systematic approach of training and proper procedure to follow in identifying skill gaps in the various departments. Heads of Department should be sensitized on the importance of sending the right employee on training. They should not see training opportunities as pay back opportunities for their loyalists. And a mechanism should be created for proper assessment and evaluation of employee performance after training. Some of the employee performance indicators could be adopted by the organizations.